Privacy Policy

Effective November 5, 2021

Country Life Meadows (“Country Life”, “Meadows”, “CL”, “CLM”, “us”, “our” or “we”) is dedicated to protecting the data, privacy and financial details of our online users (“users” or “you”). This Privacy Policy is meant to help you understand the ways we collect, store, use, and manage your personal information.

Please note that this Privacy Policy applies to Country Life Meadows (“the Game”), and whenever you play our game or otherwise access any of our other products, services, content, websites and/or the other domains provided by us, together referred to as “Services.”. The scope of this Privacy Policy is limited to only information collected from Country Life Meadows through use of the Game. Please take the time to read it carefully.

By using the Services, you agree to the collection, disclosure, storage and use of your information as outlined in this Privacy Policy. If you do not want us to collect, store, use or share your information in the ways described in this Privacy Policy, you should not play our games or use our Services. We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes.

If we make material changes to our Privacy Policy, we will tell you and other players by placing a notice before playing the game, on our website or its equivalent in-game, or other appropriate channels prior to the change becoming effective.

Being transparent about what data we collect from our players, why we collect it, and how we use it to provide a better social gaming experience is incredibly important to Country Life Meadows. If you have any questions or concerns regarding our Privacy Policy, please Contact Us.

1. Information We Collect

We collect personal information that you provide to us directly when creating an account or communicating with us. When you use our Service, we will collect information about the ways in which you use and interact with our Service. We may also collect or receive information about you from third parties connected to our Service.

1.1 Data that you provide voluntarily

  1. In-game player name, farm name
  2. Your messages to the Service (such as chat logs and player support tickets)
  3. Any other information you choose to give our customer service or other team in the game or via email (such as information to identify a lost account)

1.2 Data we collect automatically

  1. Game-related data: Game ID (provided by Facebook Login), gameplay data, including game progress, levels, session length, in-game purchases, game preferences, interactions with other players, other in-game activities.
  2. Technical data: IP address, device type, operating system, platform, device settings, browser type and version, language.
  3. Usage data: date and time of activity on our Service, features used, content viewed or engaged with.

1.3 Data we obtain from Facebook

  • Your profile picture or its URL
  • Your user ID - when accessing our games from your Facebook Account, we use your Facebook Scoped User ID to link your Facebook account to your gamedata. This is not your Facebook Account ID, but a unique ID generated by Facebook for each game
  • Your email address - only if you have granted us access to it through Facebook Permissions Dialog
  • List of your friends playing the same game
  • 2. Purposes of Collecting, Processing and/or Disclosing

    1. Detecting/Protecting against security events
    2. Internal analytics and reporting
    3. Customer service
    4. Game mechanics or functionality
    5. Facilitate players’ social interactions
    6. Product development/improvement
    7. Maintaining and enhancing service
    8. Auditing consumer interaction & transactions

    3. How We Collect Information about You

    We may collect information about you in any one or more of the following ways:

    When you play Country Life Meadows, we store certain information that you provide directly or through Facebook. To provide a richer game play and social experience, we also collect information about your play and interaction with other players and the Game. The bulk of this information is collected and stored through the use of Log Files, which are files on our web servers that record actions taken on our games.

    You may be able to take part in certain activities on our pages or games that give you the opportunity to communicate or share information not just with Country Life Meadows, but also with other users of our Game. These include:

    4. How We Use the Information We Collect

    In general, we collect, store and use your information to provide you with a safe, smooth, efficient, enjoyable, and customized experience. For example, we may use information collected from you in any one or more of the following ways:

    5. Sharing Your Information

    We do not share personal information with third party advertisers for their direct marketing purposes.

    When you play Country Life Meadows on connected third-party applications or platforms (like Facebook), any purchases you make will be processed by that third-party application and subject to that third-party application’s terms of service and privacy policy. For these purchases, We do not receive your financial information, but may receive non-financial information related to your purchases, like your name, country, and the items purchased.

    6. How to Exercise Your Rights

    You may access, amend and delete information provided by you when using our Services, or contact us at [email protected].

    If for any reason you are concerned with the way we are using your personal information, or would like to correct or request that we delete such personal information, please contact us using the information in the “Contact Us” section below. We will respond to your request as promptly as possible.

    If you would like the removal (deletion) of your personal information, you may send an email to [email protected]. Place “Delete My Account” in the subject line and include your first name, last name, and your game ID number in the body of the e-mail. We will respond to your request within thirty (30) days. Please note that your game ID, and data pertaining to payments or customer service matters, will be retained for legal and accounting purposes. If you have sent or posted content on the Game, We may not be able to delete it.

    7. Data Retention

    We will retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy. We will delete your data if you request us to erase your personal data.

    Please note that, even after you have deleted your account or asked us to erase your data, we may retain some of your personal data where necessary to enable us to meet our legal obligations, to exercise or defend legal claims, or for other purposes as permissible by law. We also reserve the right to depersonalise your data (remove all direct or indirect references to your identity) and continue using it for our own legitimate interests, such as for research and statistical purposes.

    8. Age Limit

    When we collect personal information, we do not know the age of our players. If a player has a social media account and has logged into the game, we may obtain the age information from the player through that. If we learn that we have collected personal data about a child under age 13, we will take reasonable steps to delete such data as promptly as possible. If you are a minor under 16 years old, please note that you are allowed to use our Services upon the prior consent of your parents or legal guardian.

    9. Privacy Policies of Linked Sites and Advertisers

    Our games may contain advertisements from companies other than Country Life Meadows that may link to their own websites. We are not responsible for the privacy policies and practices or the content of such websites. If you have any questions or concerns about how these other websites use your information, please review their policies and contact them directly.

    10. Security of Your Information

    Country Life Meadows understands the importance of keeping your information safe and secure. We will make commercially reasonable effort to protect your personal information and ensure the security of our systems. Unfortunately, the transmission of information over the Internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once we have received your information, we have procedures and security features in place to try to prevent unauthorized access.

    11. Contact Us

    If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an email to [email protected] or see our Terms of Service.